Exclusive | HCLTech looks to expand global footprint by focusing on AI, local partnerships
Local expansion and global diversification
Roshni Nadar Malhotra, Chairperson of HCLTech, played up the importance of local expansion globally during a conversation with CNBC-TV18. “We are growing our local presence in countries like Germany, where we’ve expanded to over 3,500 people through acquisitions,” she said. “This helps us adapt to specific regulatory environments and meet local needs.”
HCLTech is also diversifying its delivery locations beyond India, with only 2% of its revenue generated domestically — which is unusual for a country headquartered in India. “We’ve always been export-oriented, and expanding our global delivery footprint is crucial given the increasing regulatory focus on data privacy and sovereignty,” Malhotra explained.
Strategic collaborations and ecosystem building
To tackle regulatory and geopolitical challenges, HCLTech is collaborating with local partners. “Building ecosystems and partnerships with local players allows us to leverage their expertise and navigate complexities more effectively,” Malhotra noted.
Roland Busch, President & CEO of Siemens AG, echoed this sentiment, stressing on the importance of collaboration. “In today’s market, working in ecosystems is key. It’s about bringing forces together and increasing the pie, rather than just sharing it,” Busch stated.
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Investing in talent and AI innovation
HCLTech is investing heavily in upskilling its workforce to keep pace with technological advancements. “Having the right skills is essential in delivering value to our customers,” Malhotra said. “We’re focusing on upskilling and training to adapt to changing requirements.”
The company is also embracing AI as a critical component of its strategy. “AI and digital transformation are necessary investments for every industry,” Malhotra remarked. “We have over 200 Gen AI pilots running, and we’re committed to getting our data and cloud strategies right to maximise AI benefits.”
India’s growing role in global technology
Despite being underrepresented in terms of revenue contribution, India remains a key market for HCLTech. “India is one of the fastest-growing economies, and we see significant potential here,” Malhotra stated. “Our fastest-growing segment is software, and we’re focusing on expanding HCL software within India.”
Busch also highlighted India’s unique position in the global market. “India offers a different kind of innovation due to its market requirements,” he said. “It’s not about being cheap; it’s about delivering functionality without compromise, and India provides the scale to achieve that.”
Looking ahead
As HCLTech continues to expand its global footprint, Malhotra said the focus remains on sustainable growth and innovation. “Our goal is to remain agile, diversify globally, and collaborate with local partners to navigate the complex regulatory and geopolitical landscape,” she said.
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